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Shipping and Return Policy

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​Last Updated: July 16, 2026

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Thank you for shopping with 3y3patch.com. Please read this policy carefully to understand our shipping procedures and return/refund process.

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Shipping Policy

 

  • Processing Time: Orders are typically processed and shipped within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

  • Shipping Methods and Costs: We ship via USPS, UPS & FedEx. Shipping costs are calculated at checkout based on weight, dimensions, and destination. 

  • Delivery Times: Domestic shipments usually arrive within 3–7 business days after shipping, depending on your location. International orders may take 7–21 business days or longer depending on customs processing.

  • Tracking: A tracking number will be provided via email once your order ships.

  • International Shipping: We ship to select countries. International customers are responsible for any customs duties, taxes, or import fees. These are not included in the shipping cost.

  • Shipping Delays: While we do our best to meet delivery estimates, we are not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.

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Returns and Refunds Policy

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We want you to be completely satisfied with your purchase. Returns are accepted within 30 days of the original purchase date, subject to the conditions below.

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Eligibility for Returns:​

 

  • Items must be unused, in their original condition, with all original tags and packaging intact.

  • T-shirts: Must be unworn, unwashed, and with tags still attached.

  • 22oz Cups: Must show no signs of use, no scratches, and remain in original packaging.

  • Stickers: Must be unpeeled and remain on the original backing sheet.

  • Items that have been used, washed, damaged, or altered are not eligible for return.

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How to Initiate a Return:​

 

  1. Contact us at contact@3y3patch.com with your order number and reason for return.

  2. We will provide a Return Authorization (RA) number and return shipping instructions.

  3. Ship the item back to 970 W Valley Pkwy #434, Escondido CA, 92025 at your expense (unless the item is defective or we made an error).

 

Refunds:

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  • Once we receive and inspect your return, we will process a refund to your original payment method within 5–10 business days.

  • Refunds will cover the cost of the item(s). Original shipping costs are non-refundable.

  • Return shipping costs are the responsibility of the customer and are non-refundable.

  • If the returned item is damaged or does not meet our return conditions, we may issue a partial refund or deny the return.

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Exchanges:


We happily offer exchanges for a different size/color/style when available. Please follow the same return process above.

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Defective or Damaged Items:


If you receive a defective or damaged item, please contact us immediately with photos and your order number. We will cover return shipping and provide a full refund or replacement at no extra cost.

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